Infinity Property and Lifestyle Management Ltd** (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.infinitypropertyandlifestyle.com] or engage our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. Information We Collect

 

We may collect and process the following data:

 

Personal Information: Includes your name, address, email address, phone number, and other contact details when you fill in forms on our website, correspond with us by phone, email, or otherwise.

Service-Specific Information: Details of services requested, your preferences, and any information necessary to provide lifestyle and property management services.

Technical Information: Includes IP address, browser type, time zone setting, and other device-related information.

Usage Data: Information about how you use our website and interact with our services.

 

2. How We Use Your Information

 

We use the information we collect in the following ways:

 

To provide and improve our services, including property and lifestyle management, as per your requirements.

To respond to your inquiries, process bookings, and communicate with you about our services.

To keep records in compliance with UK law.

To personalise your experience and deliver relevant information based on your interests.

For internal operations, including troubleshooting, data analysis, testing, and research.

 

3. Legal Basis for Processing Your Information

 

We process your data under the following lawful bases:

 

Contractual Obligation: To fulfill our contractual obligations to you when you use our services.

Legitimate Interests: To improve our services, manage client relationships, and protect our business interests.

Consent: Where required by law, we will obtain your consent before processing certain data.

 

4. Disclosure of Your Information

 

We may share your information with third parties under the following circumstances:

 

Service Providers:  We may share data with trusted third-party providers, such as IT, payment, or delivery services, to facilitate our operations.

Legal Compliance: We may disclose your information to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of our business, our clients, or others.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new owner.

 

5. Data Security

 

We are committed to ensuring that your information is secure. We employ various technical and organisational measures to safeguard your data from unauthorised access, loss, or alteration. However, please be aware that no method of online transmission or storage is completely secure.

 

6. Data Retention

 

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

 

7. Your Data Protection Rights

 

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

 

Access: You have the right to request a copy of your personal data.

Correction: You have the right to request the correction of inaccurate data.

Erasure: You have the right to request the deletion of your personal data under certain conditions.

Restriction: You may request that we limit processing your data under certain conditions.

Objection: You may object to our processing of your personal data.

Data Portability: You may request that we transfer your data to another organisation or to you.

 

To exercise any of these rights, please contact us using the details provided below.

 

8. Third-Party Links

 

Our website may contain links to third-party websites. Please note that we are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review their privacy policies.

 

9. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date, so please check back periodically.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

 

Infinity Property and Lifestyle Management Ltd

info@infinitypropertyandlifestyle.com

0118 469 3459